ALL products on hotandcoldbottles.in are eligible for a free Replacement within 7 days of delivery in the unlikely scenario you receive a product with a manufacturing defect.
However, if you receive an incorrect / damaged / different product or one with missing accessories, please raise a return request within 24 hours of delivery. (dashboard -Raise claim).
You are eligible for a refund on these cases if:
You cancelled your order before it was shipped out
The returned product has a manufacturing defect
The returned product is in a completely sealed and unopened condition without any packaging damages or blemishes
You were sent a different product from what you ordered
You are Not eligible for a refund in the following cases if:
You’ve returned a product under our 7 Day Easy Exchange Policy.
You or the person you’ve gifted the product does not like the product
You or the recipient of the product has mishandled the product
A wrong product was returned than what was shipped to you
You are claiming warranty or service for your product